Using the Rapid Access Online Help

The Rapid Access Online Help is available to assist you while you are using the application. You can view the Rapid Access Online Help on any web-enabled device, including a phone or tablet.

  • Select help. The Rapid Access Online Help opens in a new tab.

Icons and Options in the Rapid Access Online Help

When viewing a topic in the Rapid Access Online Help, you have several options for navigation and search.

An overview on the Online Help interface.

Numbered AreaDescription

1 

Light/Dark Mode

Switch between viewing the Rapid Access Online Help in light or dark mode. Your browser remembers your preference.

2 

Search

Search the entire Rapid Access Online Help for a specific term.

3 

Top Navigation

Browse the Rapid Access Online Help using the top navigation menu. Select a topic to open it.

When viewing the Rapid Access Online Help on a smaller screen, the top navigation menu does not display. Instead, select the menu documenatation menu to open or close a right-side navigation menu and navigate the Rapid Access Online Help using a tree structure.

4 

Help Controls

Navigate the Rapid Access Online Help, print topics, and more.

help control: navigate next

Navigate to the next topic in the table of contents.

help control: navigate previous

Navigate to the previous topic in the table of contents.

help control: expand all

Expand all closed drop-down menus/lists.

help control: collapse all

Collapse all open drop-down menus/lists.

help control: print

Send the current topic to the printer. Be sure to expand all drop-downs before printing.

help control: help

Display information about how to use the Rapid Access Online Help.

5 

Breadcrumbs

 View your relative location in the help system. Breadcrumbs are linked, so you can select any portion of the path to jump to that page in the Rapid Access Online Help.

6 

Section Navigation

Browse topics in the current Rapid Access Online Help section from the left-side navigation menu.

Section navigation is not available on smaller screens.

7 

Page Navigation

Browse headings on the current page. Select a link to jump to that heading.

Page navigation is not available on smaller screens, such as phones and tablets.

8 

Drop-Down Content

Some content in the Rapid Access Online Help—such as lists, additional information, or steps with multiple options—is nested within drop-down menus. This allows topics to load quickly and scroll smoothly.

Select the Expand All Drop-Downshelp control: expand all and Collapse All Drop-Downshelp control: collapse all help controls to quickly open and close all drop-downs in a topic.

9 

Image

Select an image to expand its thumbnail.

Thumbnail images allow each topic to load quickly and scroll smoothly. If a thumbnail image does not provide enough detail, select it to view a larger image.

10 

Notes

Notes, tips, and other information boxes appear throughout the Rapid Access Online Help to call your attention to supplemental helpful information.

The general note types are:

  • Example Use cases or real life applications of a task.

  • Tip Information that will make your life easier or help you as you work.

  • Note Information that is useful to know, but not critical or necessary for task completion.

  • Important This information is necessary to know. You should proceed carefully.

  • Warning Critical information. This step may be irreversible, or you may experience a critical issue—such as data loss, security breach, or system failure—if the warning is not followed. Warnings appear in RED.

Still Need Help?

  • If you cannot find the answer to your question in the Rapid Access Online Help, please contact our technical support team at 1-800-496-1225 or digitalglobedafsupport@maxar.com.